Privacy Statement

Definitions

For clarity, the following terms used in this privacy statement are defined as follows:

Personal data means any information relating to an identified or identifiable natural person, including but not limited to names, contact details, and identification numbers.

Processing refers to any operation performed on personal data, such as collection, storage, use, or erasure.

User means an individual who accesses or interacts with the SkillCPro platform and services.

Service refers to the professional qualification improvement courses and associated offerings provided by SkillCPro.

Cookies are small text files stored on users’ devices to enhance the user experience and gather analytics data.

Purposes of Data Processing

Personal data collected by SkillCPro is used for the following purposes:

• Providing access to and managing professional qualification improvement courses.
• Processing and securing payments for course fees.
• Communicating updates, schedules, and relevant information about courses.
• Personalizing the learning experience and user interface.
• Monitoring and analyzing platform usage to enhance service quality.
• Complying with legal obligations including tax and record-keeping requirements.
• Responding to user inquiries and providing customer support.
• Protecting the security and integrity of SkillCPro’s systems and services.

Legal Basis for Processing

We process personal data based on the following lawful grounds under applicable data protection laws:

• Consent: When users provide explicit agreement to specific types of data processing.
• Contractual necessity: To perform obligations related to course registration and delivery.
• Legal obligations: Compliance with statutory duties such as tax reporting.
• Legitimate interests: For internal analysis, fraud prevention, and service improvement.

Compliance with GDPR

SkillCPro commits to fulfilling GDPR principles to ensure your data is handled responsibly:

• Transparency about how and why personal data is processed.
• Limited data collection to what is necessary for service purposes.
• Providing users with clear rights over their personal data.
• Implementing appropriate technical and organizational measures for data security.
• Promptly addressing data breaches in line with regulatory requirements.
• Ensuring that data transfers outside the European Economic Area are safeguarded suitably.

Cookies Policy

SkillCPro uses cookies to enhance platform functionality and analyze usage trends. Cookies are small files stored on your device.

We utilize session cookies, persistent cookies, and third-party cookies for specific purposes.

Cookies are categorized into essential, performance, functionality, and targeting categories to differentiate their roles.

Users can control cookie preferences through their browser settings or the cookie management tool available on our platform.

For comprehensive information on our cookie practices, please refer to the dedicated Cookie Policy on SkillCPro.digital.

Data Sharing

SkillCPro may share personal data with trusted parties under strict confidentiality and legal obligations:

• Service providers assisting with IT infrastructure and support.
• Payment processors and business institutions to facilitate transactions.
• Regulatory authorities as required to comply with legal requirements.
• Marketing partners with user consent for relevant communications.
• Legal advisors and auditors when necessary for compliance checks.
• Third-party verification services to confirm professional qualifications.

International Data Transfers

Some personal data may be transferred to countries outside Switzerland and the European Economic Area to facilitate service provision, subject to appropriate safeguards.

SkillCPro ensures that international transfers comply with applicable laws by implementing standard contractual clauses or relying on adequacy decisions.

Data Retention

Personal data is retained only as long as necessary to fulfill the purposes described, including legal or regulatory obligations.

User account information is stored for the duration of the active relationship and subsequently archived securely.

Communications and inquiries are retained temporarily for support and quality assurance purposes.

System logs and security data are retained for a limited timeframe to assist in threat detection and resolution.

Data subjects may request deletion of their personal data where applicable, subject to legal retention requirements.

Data Security

SkillCPro applies technical and organizational measures to protect personal data from unauthorized access, alteration, or destruction.

• Encryption of sensitive data both in transit and at rest.
• Access controls and authentication mechanisms for system users.
• Regular security assessments and staff training to uphold data protection standards.

User Rights

Users have the following rights concerning their personal data, which can be exercised by contacting SkillCPro:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete data.
• Request to delete or restrict processing of your data where applicable.
• Object to processing based on legitimate interests.
• Data portability to receive or transfer your data in a structured format.
• Withdraw consent for data processing at any time.
• File complaints with data protection authorities if concerns arise.
• Be informed promptly about any data breaches affecting your personal data.

Your Data Access and Control Rights

At SkillCPro, you have the right to request access to personal data we hold about you, request corrections, or object to processing under certain circumstances. We are committed to supporting your privacy rights in compliance with Swiss data protection regulations.

[email protected]

We respond to privacy rights requests usually within 30 days from receipt of your request, ensuring accurate and timely support for your concerns.